Monday, September 21st. Please note that our Helpline will be exceptionally closed today afternoon. If you have any questions, we invite you to write to Regards, the Tuango Team

Contact Us

August 4th, 2020

__Dear members, __

__In light of these exceptional circumstances, we would like to remind you that our response delay is much longer than usual (5 to 7 business days). Our team works tirelessly to answer you; however we ask for your collaboration and patience during these times. If you have already sent an email to, please refrain from sending another. Rest assured that we will answer you as soon as humanly possible. Thank you! __

Tuango will be happy to assist you with any inquiries. Our office hours are from 9:00 am to 5:00 pm EST, from Monday to Friday. We encourage you to send us a email at! We are committed to offering you the best customer service experience and will strive to answer you within a timely manner.

Warm regards,
The Tuango Team


You can send us a email at

By mail:

450 Sainte-Hélène Street,
Montreal, Québec
H2Y 2L2

By phone:

514-282-0288 / 1-855-888-2646 Monday to Friday from 10am to 4pm (closed at noon and on holidays)